Returns & Exchanges

At ZIPPY, we want you to love your new look, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place your unworn garments in the original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing